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Terms Conditions for Your habajee Account

We built habajee around mobile access and fast deposits with bKash, Nagad, Rocket. These terms explain how your account works, what you agree to when you join, and how we handle payments, withdrawals, and disputes for Bangladesh players in eligible regions.

Account eligibilityPayment termsWithdrawal rulesDispute resolutionLegal compliance

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How These Terms Apply to You

habajee Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with habajee, you accept these terms in full. We operate the platform for players in regions where local law permits online casino and sports betting services — if your jurisdiction restricts access, you may not register or play. Your account is

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personal to you; sharing login details or letting someone else use your wallet violates these terms and we will close the account. We reserve the right to verify your identity before processing any withdrawal, and you agree to provide documents when we ask. Deposits made through
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bKash, Nagad, Rocket or bank transfer are final once confirmed; chargebacks attempted outside our dispute process may result in account suspension. If a payment error occurs — duplicate charge, incorrect amount credited — contact support within seven days so we can investigate. We update these terms
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from time to time; continued use of your account after an update means you accept the revised version. For disputes that cannot be resolved through our support channels, jurisdiction and governing law depend on your location and the laws that apply where you access the platform.
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We do not guarantee service availability at all times — scheduled maintenance, technical issues, or regulatory requirements may temporarily restrict access to the lobby or specific game categories. By funding your account, you confirm the money is your own and not derived from restricted sources.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

QUESTIONS ABOUT TERMS

How to Reach Us on Account Terms

If something in these terms is unclear — eligibility rules, payment limits, withdrawal verification steps, or how we handle a dispute — our support team will walk you through it. We handle questions about bKash, Nagad, Rocket payment terms, account restrictions, and document requests every day. Reach us through live chat for immediate answers or email for detailed explanations that need a paper trail.

Live Chat Open the chat icon in the lobby footer and ask about account eligibility, payment terms, withdrawal rules, or any clause in these terms you need explained — we reply within minutes during support hours.

Email Support Send your question to our support address with your account username; we respond within 24 hours with a detailed answer covering the specific term or rule you asked about, plus any follow-up steps you need to take.

FAQ Section Check the questions at the bottom of this page for quick answers on common term scenarios — age requirements, withdrawal verification, payment disputes, and how we handle account sharing or suspended accounts.

HOW WE ENFORCE TERMS

Account Security and Rule Enforcement

We take these terms seriously because they protect both your account and the integrity of the platform. Every withdrawal request triggers identity checks — we verify your wallet ownership, confirm the account holder matches the registered name, and flag any inconsistencies before releasing funds. If we detect multiple accounts from the same device or payment source, we will suspend all linked accounts and forfeit any balances. Terms violations — account sharing, bonus abuse, chargebacks filed without contacting us first — result in immediate closure. We log every transaction, login, and support interaction tied to your account so we can resolve disputes with a clear record of what happened and when.

Identity Verification

Before your first withdrawal clears, we ask for a government ID and a photo holding that ID — this confirms you own the account and the payment method, preventing fraud and ensuring we send funds to the right person.

Payment Ownership

The bKash, Nagad, Rocket or bank account you use to deposit must be registered in your own name — third-party deposits violate these terms because we cannot verify the source, and we will return those funds before they reach your game wallet.

Account Activity Logs

We store a complete history of your logins, deposits, bets, withdrawals, and support messages for the duration of your account plus the legal retention period — this record helps us resolve any dispute about transactions, terms compliance, or account access.

Dispute Resolution Path

If you believe we applied a term incorrectly — blocked a withdrawal, closed your account, or adjusted your balance — email support with your account details and the specific issue; we review the logs, explain our decision, and adjust if we made an error.

Terms & Conditions Questions We Hear Most

Account sharing violates these terms. If we detect logins from multiple devices in different locations or payment methods that do not match your registered name, we will suspend the account, forfeit any balance, and block future registrations from those payment sources.

No. Withdrawals must go back to the same payment method you deposited from — if you funded your account via bKash ending in 1234, we send winnings back to that same bKash number after verifying you own it, to prevent fraud.

Contact support within seven days of the transaction. After that window, we may not be able to reverse the charge or investigate the issue because payment records from bKash, Nagad, Rocket are only retrievable for a limited period.

We typically request a government-issued ID — national ID card or passport — plus a selfie holding that ID and a piece of paper with today's date written on it, so we can confirm the person opening the account matches the name on the payment method.

We update terms from time to time and post the revised version on this page with a new effective date at the top. Continued use of your account after that date means you accept the new terms; if you disagree, close your account before the change takes effect.

If local law changes and prohibits online casino or sports betting in your region, we will notify you and may restrict access to your account. You can request withdrawal of any remaining balance, subject to standard verification, before the restriction takes full effect.

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